FAQ

We are happy to talk about custom sizes, it just depends on the image you're interested in. Please note that shipping charges may apply for custom orders. Also, depending on the size of the print we may have to use a different paper because of size limitations. Please contact us for a quote - info@lunedame.com

Shipping times vary, depending on whether your order is a print or frame. Please allow up to 7 days for your print order to be shipped and up to 3 weeks for your framed print to be shipped. Please note, these transit times are estimates provided by the shipping carriers. Lune Dame is not responsible for shipping delays.

If you’re a CA resident, 9% tax will be added to your order.

We are not able to accept returns or exchanges at this time. If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please contact us if you receive a print that has been damaged in transit, as occasional exceptions can be made on a case by case basis.